See this article for some suggestions.įeel free to send us an email at or open a support ticket. If you don't want to see ads, you may be able to get to the content in another way. For more suggestions, see this article.ĭon't actually disable AdBlock. If pausing AdBlock doesn't change anything, then something else is breaking the site. (If you want to be a good web citizen, you can also report the issue to the filter list authors so that it can be fixed for everyone.) Go ahead and do what you need to do while AdBlock is paused, and remember to unpause when you're done. If that fixes the problem, the culprit is most likely an overzealous filter list blocking something it shouldn't. Please include a link to a page where you're seeing ads, a screenshot of the ads (please capture the entire screen including the URL/address bar), and what troubleshooting steps you've already tried.Ī web page isn't working or doesn't look rightįirst try pausing AdBlock. If nothing else has helped, you're welcome to open a support ticket. We see this used most often on free video and audio streaming sites and news sites. If the site isn't allowlisted in either AdBlock or Safari, then it may be using an aggressive form of ad technology that's particularly difficult to block. Select Safari > Settings > Websites > Content Blockers. If the ads are still there, there is one more place to check. If Enable content blockers is not selected, select it. Right-click the address bar and select Settings for This Website. If the ads are still there, check that content blocking is turned on for the site in Safari's settings. If the site was allowlisted in AdBlock, you will see the "Site" or "Page" button in blue. Start by clicking the AdBlock icon in the Safari toolbar. The only way to tell is by looking at the AdBlock menu in Safari and at Safari's settings for individual sites.ġ. Unlike in other browsers, the AdBlock icon in the Safari toolbar doesn't change when the website you're visiting is allowlisted, regardless of where it was allowlisted. There are two place you can allowlist websites: in AdBlock and in Safari itself. The site may be allowlisted (that is, you have turned off ad-blocking on that site).
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